Do you deliver to my area ?
We delivery to England and Wales
How do I contact you ?
Please click on the chat button and leave us a message
leave us a contact number if you would like a call back
Are the bikes the same as I would find in my local gym ?
Yes, all our bikes are Spinner Nxt's or Spinner Pro's
from Star Trac,
I'm 6ft will the bikes be a good fit for me ?
Our Nxt model can accommodates riders
4' 10" (147.3 cm) to 6' 10" (208.3cm)
with a maximum recommended weight capacity of 300 lbs (158.8 kg)
How big are the Bikes ?
Dimensions 53.3 x 137 x 102 cm
Floor Space Needed 137 x 53.3cm
Weight 60.3 kg
Can you take the bikes upstairs ?
Sorry due to the size and weight of the equipment
We are unable to carry upstairs
If you do take equipment upstairs.
Please bring it back down when you want it collected
How does the delivery charges and deposits work ?
Delivery is £20 and covers delivery and collection
£50 is required as a deposit and is returnable
on collection of the equipment
Payment can be made in cash on delivery or Bank Transfer
How does the Direct Debit work ?
All our Direct Debit are collected on the 1st day of the month
and will be collected every month while our equipment is on hire
Whats the 85p day charge for ?
If you sign up after the 1st of the month,
you will be required to cover the remaining days until
the direct debit can be collected on the 1st of the month
This will be 85p x how many days are left in the month
Do I need to sign up for a Direct Debit ?
Yes, as our insurance company will not insure the equipment without a direct debit mandate
Who takes my Direct Debit ?
We use a company called GOCARDLESS
and this will show on your bank statment
What happens if the bike has a fault ?
If your equipment is not working as it should
Please send us a message and we'll arrange a call out
If we can't fix it at your home,
we will try to replace the equipment the same day, or the next day
When can I expect delivery
We deliver and collect on a Tuesday, Thursday and a Sunday up until 9.30pm
How do I arrange for my delivery ?
Click on the chat button
Send us a message that you've signed up online
we'll arrange a time and a day convenient for you, or call our Mobile number, you'll find this on our welcome page
What happens if the equipment gets damaged?
Don't worry, your covered
Part of your monthly rental fee, covers the cost of accidental damage
Can I cancel any time I wish ?
Yes, there are no contracts
just send us a message and we'll collect your equipment
as soon as we can, Usually a few days
How do I cancel my Direct Debit ?
We will cancel your Direct Debit on collection
and send you conformation to your Mobile Phone
as a picture message
Do the bikes have a computer ?
You can order a computer when you order a spin bike, computer hire is £5.95 Per Month Heart Rate Monitors are £2.95 Per Month
When do I get my deposit back ?
Your deposit will be returned on collection
of the equipment in cash
I have a bike on hire, can I buy it ?
Most of our bikes are on lease from local gyms around your area, Once the bike is returned to us, the bike is returned back to the gym it was leased from
( Sorry we cannot offer a buy it now.)
I've bought a Bike online can you fix it ?
Yes, we have an Insurance Policy that's
£7.99 per month and covers any breakdown